RELATED: How does EV charging billing work in apartment buildings?
Shared Charging Networks
Modern charging management platforms make resident turnover straightforward. The outgoing resident deactivates their account. Any outstanding balance is settled. Their access is removed from the system.
The charger continues serving other residents without interruption. New occupiers register for an account and start charging immediately.
In older buildings without networked systems, physical RFID cards or fobs may need collecting from the outgoing resident and reissuing to the new occupier. Some buildings without smart platforms rely on demised electricity supply, where turnover requires no action as billing follows the electricity meter.
RELATED: How many EV chargers should an apartment block install?
Dedicated Chargers on Allocated Bays
When a charger is assigned to a specific parking bay that transfers with the flat, the process depends on the billing arrangement.
Building managed billing: The outgoing resident’s account closes. The new occupier registers and the charger is reassigned to them. The building continues to bill for usage as normal.
Demised power supply: The charger is wired to the flat’s electricity meter. When the flat changes hands, the new resident pays for charging through their energy supplier. No account transfer is needed. This arrangement requires lease permission and a suitable meter location close to the parking bay.
If the new occupier does not have an electric vehicle, the charger can remain in place unused at no ongoing cost. Alternatively, the building can reassign access to another resident who needs charging. This flexibility is one advantage of networked charging systems.
Understanding Charger Ownership
Ownership is straightforward once you know what was agreed at installation. Once an EV charger is hardwired into the property’s electrical system, it typically becomes a fixture that legally forms part of the building rather than a removable item.
Building or landlord funded: The charger belongs to the building or landlord. It always stays in place when residents change.
Resident funded: If a resident paid for the charger, ownership depends on the installation agreement. Most agreements specify the charger remains with the property as a fixture. Some tenancy agreements allow residents to remove chargers they funded at the end of tenancy, provided they restore the property professionally. Most residents choose to leave the charger in place due to removal costs.
Grant funded: Chargers installed using OZEV grants typically need to remain in place for a specified period. The grant terms require chargers stay operational, so individual removal is usually not permitted.
We always recommend documenting ownership, removal rights, and restoration obligations in writing at installation. This avoids disputes later.
Handling Outstanding Balances
Our platform tracks usage and payments in real time. When a resident gives notice, any outstanding balance is flagged. Final payment is collected before account closure. Access is revoked on the move out date. The charger becomes available for the next occupier immediately.
If there are disputes about final charges, ownership, or charger condition, these are handled through the normal dispute resolution processes in the lease or tenancy agreement. Clear documentation at installation time significantly reduces the likelihood of such issues.


