What actually happened, in order
The story is messier than “EO went bust”, and the order matters because it decides who, if anyone, is responsible for your charger.
November 2025. EO sold its home charger hardware and manufacturing business to Cogent Technology, part of the Heathpatch Group in Suffolk, as part of a £25 million recapitalisation. So the domestic side left EO five months before the collapse.
30 November 2025. The EO Mini Pro 2 reached end of life. EO stopped repairs, replacement parts and software updates, and switched off the EO Smart Home app for that model. EO’s own end of life notice says any warranty still valid at that date would be honoured to the end of the period, and that out of warranty owners could get continued hardware support in the UK and Ireland, on a paid basis, from a third party, Crystal Electronics.
April 2026. EO Charging, the trading name of Juuce Limited, entered administration. PwC were appointed administrators and most of the staff were made redundant.
May 2026. Pod (the EDF owned company most people still call Pod Point) bought EO Charging out of administration. What they bought was the fleet and depot charging software and the commercial customers such as Amazon, DHL and Tesco.
Nowhere in any of that is a public statement about who now looks after a home charger on a wall in Reading.
Who supports each model today
EO Mini Pro 2, and the original Mini Pro and Mini. No manufacturer. EO ended repairs, parts, updates and the app for the Mini Pro 2 on 30 November 2025, and the company that made that promise is now in administration. The charger still works as a basic plug and charge unit. EO’s published route for out of warranty hardware support is the paid third party named above; beyond that, it is an independent engineer.
EO Mini Pro 3. Two halves. The smart side moved to the ev.energy app in July and August 2025, and ev.energy still supports that. The hardware side went to Cogent Technology in November 2025. As of August 2026 neither company has published a policy on warranty claims or repairs for units already installed, and Pod has told us it does not cover the hardware. That may change, and if it does we will update this page.
Do not assume Pod Point supports your EO home charger. They bought the fleet software. It is the most tempting assumption available, and in our experience it does not hold, and Pod has told us in writing that it does not cover the hardware.
What Pod actually told us
We did not take that from a press release. In July 2026 we raised a Mini Pro 3 fault with Pod’s technical support on behalf of a customer. Their written answer was that Pod acquired parts of the EO business excluding the hardware, and that they cannot support any issues with the Mini Pro 3. Our support case was closed a few days later. We were not given a working route for the hardware, and we did not find one elsewhere.
That is as close to an official position as exists in August 2026. If it changes, this page will change.
If you have EO Genius units at a workplace
The Genius and Genius 2 were EO’s commercial units, and a fair number of offices and small depots have them. Our experience on sites we look after has been chargers switching themselves off part way through a charge, across every unit on the site and every vehicle, with the diagnosis coming back as firmware rather than hardware. We have not been able to find anyone who will change EO firmware for a site like that. On those sites the honest outcome has been replacement, and the Workplace Charging Scheme still pays up to £500 a socket towards it until 31 March 2027. Our commercial maintenance page covers how we take on a site like that.
What that means in practice
Your charger has not stopped being an electrical appliance on a normal domestic circuit. Any suitably qualified EV charger engineer can inspect it, repair it, or replace it. You are not tied to EO, and you never were once the installer walked away.
The realistic position for most owners:
- A Mini Pro 2 that develops a fault is a candidate for replacement, because there are no parts and no updates.
- A Mini Pro 3 that develops a fault is worth a proper look first. The unit is recent, the app still works, and many faults are in the circuit rather than the charger.
- Either way, a warranty claim against Juuce Limited is now an unsecured claim in an administration. The routes that still exist, including Section 75 and your installer’s own guarantee, are on our warranty page. Then decide on cost.
What to do this week
Find the model. It is on the label on the underside or inside the flap, and the shape gives it away: the Mini Pro 2 is the older square unit, the Mini Pro 3 the newer rounded one.
Note the light. Pulsing blue is normal. Anything red is a fault, and the pattern tells an engineer a lot. Our page on what a red light on an EO Mini Pro means walks through it.
Then decide whether you want it fixed or swapped. We do both. Complete the quick remote survey and we will tell you which we would choose before anybody drives to you.
