What ended, and when
EO announced it in July 2025 and it took effect on 30 November 2025. From that date, for the Mini Pro 2 only:
- The EO Smart Home app can no longer see or control the charger.
- Any charging schedules that were set in the app were cleared.
- Every unit was automatically unlocked, so nobody was left with a charger they could not use.
- EO stopped repair services, replacement parts and software updates.
The reason given was regulatory, not safety. EO’s end of life notification says the Mini Pro 2 does not meet the UK Smart Charge Point Regulations that came in on 30 June 2022, that EO had an enforcement undertaking from the Office for Product Safety and Standards allowing service and repairs of existing installs for a limited period, and, in EO’s own words, that there are no health and safety concerns with the product. EO stopped selling it in Great Britain in November 2022 and retired it.
What a Mini Pro 2 still does
It still charges. Plug the car in and it delivers power, and EO’s own notice says it will keep doing that as a basic plug and charge device. If load management was set up on the unit, EO says that carries on working locally, because it lives in the charger rather than in the cloud.
What it cannot do any more is anything that relied on the app: remote start and stop, session history, solar aware charging, and schedules pushed from EO’s servers.
If cheap overnight charging matters to you, and for most people it is the whole point, you have two routes. Set the schedule in the car, which most EVs allow. Or use your energy supplier’s app if your tariff has one. Neither is as neat as it was, but both work.
What it cannot do: be repaired by EO
This is the part that catches people. A Mini Pro 2 that develops a fault after November 2025 has no manufacturer route. EO no longer supplies parts or software updates, and since EO entered administration in April 2026 there is no company to appeal to either. EO’s own end of life FAQ points out of warranty owners to a third party, Crystal Electronics, for continued hardware support in the UK and Ireland on a paid basis; anyone whose warranty ran past 30 November 2025 was asked to register it with EO by 5 August 2025.
None of that means the charger is dead. It means the person who fixes it is an independent engineer or that third party, and the honest question is whether the repair is worth doing.
How to tell if the fault is even in the charger
A surprising share of “dead” chargers are a tripped breaker, a knocked isolator, or a car side timer. Before you decide anything:
- Check the light. Pulsing blue is normal and ready. Solid green is charging. Red, and especially a counted red flash, is a fault, and the count tells us what kind. Our page on what a red light on an EO Mini Pro means has the full table from EO’s own guide.
- Unplug the cable and see whether the light returns to pulsing blue. EO’s guide says the fault code latches until the cable is removed.
- If it does not clear, switch the charger off at its own breaker on the fuse board, wait thirty seconds, and switch it back on. EO’s own advice is then to allow three to five minutes for the unit to restart.
If it still shows red after that, the fault is real and it needs an engineer. At that point the decision is cost, and the age of the unit counts against a big repair bill.
Our view
Keep it if it works and a basic charger suits you. Replace it when it fails, or sooner if you want smart charging back. Think hard before paying for a large repair on a charger with no manufacturer parts supply behind it. We will say the same thing to you on the phone.
