RELATED: Who maintains hotel EV chargers?
The Layout Does the Policing
Blocked bays are usually a design symptom. Bays tucked in the prime spots by the door get taken by anyone in a hurry; bays placed a polite distance away, properly surfaced and signed, mostly stay for their purpose. Green paint or bay markings, a kerb sign at eye level, and the charger itself visible from the parking angle do the work of a warden.
For the two problem cases, the non EV in a marked bay and the fully charged EV camped overnight, the answers are the desk and the tariff respectively.
Idle Fees, the Gentle Lever
The charging platform knows when a car finishes charging, so a small idle fee per minute after a grace period does what no sign can: guests move their car because staying costs more than walking to reception. Overnight sites set the grace generously, nobody wants a guest moving a car at 3am, day venues set it tighter to keep bays rotating. It is a settings decision, and we configure it to your rhythm at handover.
RELATED: How should hotels charge guests for EV charging?
The Desk Script
One line covers ninety percent of incidents: we have guests needing the charging bay tonight, would you mind moving to a standard space. Because reception knows every registration on site, the awkwardness public car parks suffer simply does not exist. Booking confirmations that mention charging etiquette, plug in, charge, move when done, prevent most of it ever reaching the desk.
