How Should Hotels Charge Guests for EV Charging?

2 min read
Visitor Charging
A guest walks toward a car connected to a Tesla Destination Charging point in a business car park.

TL;DR

Three models work. Free charging as an amenity, which small sites use the way they use free WiFi. A per kWh tariff, typically 30 to 50p, paid contactless or by app at the charger. Or charging added to the room bill, started with a room key or code at reception. The right one depends on your positioning, and the hardware supports all three, so you can change your mind later.

Get in touch with our team and we will talk you through your options.

RELATED: Should hotel EV charging be free for guests?

The Three Models, Side by Side

ModelHow it worksSuits
Free amenitySockets open to guests, cost absorbed like WiFiB&Bs, boutique hotels, premium positioning
Per kWh tariff30 to 50p per kWh, contactless or app payment at the chargerMost hotels, pubs, leisure venues
On the room billSession starts with room key or reception code, billed at checkoutFull service hotels wanting one folio

A middle rate around 35 to 40p per kWh reads fair against public charging, comfortably beats motorway rapids from the guest’s seat, and clears your supply cost with margin. Overpricing is the mistake to avoid, EV drivers know the going rates and say so in reviews.

How the Billing Actually Happens

The charging platform does the work. Guests tap a bank card or scan a code, the session bills itself, and you receive a monthly statement and payout, no one at reception handles money. Room bill integration goes through the same platform with access tied to the stay.

Staff and guests can carry different rates on the same sockets, free or discounted for the team, tariff for guests, and workplace charging for staff carries no benefit in kind tax. Out of hours you can open the same sockets to the public at a third rate, which is where car parks earn in the quiet months.

RELATED: Can hotels make money from EV charging?

What We Set Up at Handover

Tariffs configured per user group, payment live and tested, idle fees if you want bays turning over, and the reporting your bookkeeper needs. Changing prices later is a settings screen, not a call out.

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We configure tariffs, payments and room bill integration at handover, tested with a real charge before we leave. Want Guest Billing That Runs Itself?

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